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Patient Reference Group

Econsult

TRIAGE SYSTEM CHANGES

Please note: From Monday 3rd August all requests for on the day appointments must be made by 12:00 midday. This is to allow the clinicians time to triage your request and offer advice or an appointment where necessary. All visit requests must be made by 11.00 am.

To allow time for the changes to establish, any requests made between 12:00 midday and 13:00 may be deferred until the following day initially.

Prescription requests

To minimise footfall inside the surgery all paper prescription requests can now be posted through the letter box on the outside of the building.

ANNOUNCEMENT FOR PATIENTS COMING TO THE PRACTICE

From Thursday 14th May you MUST wear a face covering before you enter the building and wear it for the duration of your visit. This is to protect other people from your viral spread if you have covid19 without any symptoms. We are not able to provide you with our clinical masks. You can use a scarf if needed, or use this link for ideas. www.bbc.co.uk/news/uk-52609777. Thank you for understanding that this helps to keep our community and team safe.

IMPORTANT INFORMATION

Letter for parents of children returning to school

Med3 sick notes - Advice for patients


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Patient survey.

From 10th-15th June 2019 our Patient Participation Group members assisted in collecting surveys about the practice from our patients, the results of which can be found below:

Patient survey June 2019

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us.

Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.

Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.

Practice Leaflet

Download our practice leaflet


Allocated GPs

All patients have now been allocated a 'named GP'. Please contact the surgery for your named GP.

FFT

Take our Friends and Family Test

CQC report published 7th January 2020

(Site updated 14/07/2020)
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